FREQUENTLY
ASKED QUESTIONS
Do "the Guys" sell systems ? Could they build a system for me
?
With a plethora of bargain-basement PC manufacturers available,
we focus our attention on building premium systems
for custom applications (such as laboratory use and multiplayer
gaming). If you wish to have a system built to your specs,
contact us for more information.
What kind of computing services do "the Guys" offer ?
We offer most Windows and Intel-compatible service and support,
including everything from Windows workstations and servers to wired
and wireless networking and application support. We also
support the following, to a lesser extent...
SUN Solaris based hardware and O/S
LINUX O/S
NETWORK PRINTERS
MACINTOSH based hardware and O/S
LAPTOP REPAIR
PALM & POCKET PC
Do "the Guys" do web hosting ?
There are more than enough domain, hosting, and design services
to be had. We like Godaddy.com. If you need someone to
do the initial legwork (set up and/or design a web
site) for you or your company, we can do that for you.
Give us a call for details.
Will "the Guys" really come to my house and fix my PC ?
Yes, you can bring the PC to us or we can come to you.
Click on "Services" for our rates.
We understand that troubleshooting time can be lengthy (and costly)
for a home user, so please be sure to ask us what you may need
before calling.
Do "the Guys" service New York City ?
Yes, we may service certain home and business needs within NYC,
at our discretion.
What is Spyware and Malware and how do I stop them?
Spyware and Malware are unwanted programs that infect your
computer to promote unwanted advertising, prevent your PC from
functioning correctly (if at all), mine your PC for private data or
other such specious activity. We suggest purchasing a
well-known anti-virus suite (such as Norton Systemworks or Norton
Internet Security) as well as a good spyware removal tool such as
Ad-Aware from Lavasoft, and/or Microsoft Defender (both have free
downloadable versions). Many spyware removal tools out there
are actually spyware installers in disguise, so be careful with what
you install!
Is it worth it to upgrade or fix my older home PC?
We answer this based upon the operating system your machine is
running and the machine's age. In general, it is
cost-effective to repair or upgrade a machine that is running
Windows 2000, XP, or Vista, and is less than four years old (having
a Pentium 3 class or higher processor). If your machine is
significantly older, it may be more cost-effective for us to assist
you with data-transfer and installation to a new PC. If in
doubt, give us a call.